Pallavi is a planning professional, with 8+ years' experience in Urban Water Supply and Sanitation, Urban governance, Performance management, Urban consultancy and Process excellence. She has expertise in Urban WASH services, Service Level Benchmarking practices, Information system improvement planning and Data-driven urban governance. She has conducted Project implementation of ‘Performance Assessment System’ for WASH services of Urban Local Bodies in the States of Maharashtra, Telangana, Chhattisgarh and Jharkhand. Pallavi had engaged in coordination with state governments for implementation of Finance commission scheme and AMRUT Mission and the capacity building of urban local bodies. Pallavi is an Environmental Planning post-graduate from CEPT University Ahmedabad and holds a Master's Degree in Environmental Science from Institute.