In late March 2020, the Government of Ghana mandated that all water utility providers must provide free water to all Ghanaians for 8 months to alleviate the health and economic challenges of the COVID-19 pandemic. In this report, we detail how Safe Water Network Ghana achieved key objectives and provide an overview of the financial impact of the mandate on our water station operations.
Safe Water Network and Envicom Corporation have partnered to develop a ‘Safe Water Resilience Toolkit’ that integrates various sources of data and Geographic Information Systems (GIS) mapping capabilities for visualization and data analysis. This technology has the potential to improve infrastructure planning and management in a manner that facilitates climate adaptation for water utilities and increases access to safe water for last-mile customers and vulnerable groups.
The Community of Practice (CoP) for SWEs launched a Social Impact Measurement Initiative through a collaborative project with 14 SWEs. The findings highlighted areas of improvement, but also helped the CoP define the role of SWEs in social impact evaluation and highlight the unique assets of the model for collecting customer-centric data.